Navigating Stakeholder Complexity in LNG Projects: A Framework for Non-Technical Relationship Management

Abstract

Navigating the complex landscape of stakeholder relationships is crucial for the success of LNG projects. This paper presents a comprehensive framework for non-technical relationship management, emphasizing the need to understand and engage with a diverse array of stakeholders, including government entities, local communities, investors, and environmental groups. Key principles of effective stakeholder management are discussed, focusing on building trust, fostering collaboration, and employing robust communication and conflict resolution techniques. The role of corporate social responsibility in enhancing stakeholder engagement is also examined. The paper outlines practical steps for integrating this framework into project management processes, highlights best practices, and provides examples of successful initiatives. Potential pitfalls are identified, along with strategies to avoid them. The findings underscore the importance of proactive and continuous stakeholder engagement in achieving project objectives and maintaining a positive social license to operate. The paper concludes with recommendations for future research and practice, emphasizing the need for customized engagement strategies and the integration of sustainability principles